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Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A context menu will appear. It comprises thorough information about all the operations that you can perform on the given page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge library of educational videos illustrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you searching for, take a gaze at our extensive FAQ database, which comprises questions asked by actual people and offers practical solutions. We periodically update our FAQ database with new Q&A's so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can get in touch with our great team of client support engineers available 24/7/365 and ready to help you with any query. Each support ticket you open will be responded to within one hour (the average support ticket response time being only twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 162393

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com